I am not at liberty to say real estate success scripts
I show you how to ease past the gate keeper with this real estate success script. The person that answers the phone asks, “What is this in regard to?” Even if I am making a real estate listing cold call I say, “Oh he knows. It is a personal matter.”
The truth is I am comfortable with this answer for two reasons. First, the person that answers the phone. Real Estate listings related matters is a personal matter to the real estate property owner. I am not kidding anyone what I make a real estate listing call. A sharp real estate property owner will appreciate it.
Here is a simple answer for the person that answers the phone. The person that answers the phone may ask what company are you calling from.
A simple response is, “I am with Mr. Williams office,” but I do not mention my real estate listing firm by name because that will tip off the real estate listing prospect and that I am real estate listing professional. It is not necessary to say or respond anything else.
Every once in a while the person that answers the phones will ask, “What do you do?”
In a very polite and professional manner, I answer, “Ma’am or Sir, I want you to know I am not at liberty to share this confidential information with you.”
And if the gatekeeper is not transferring the call to Mr. Real Estate Property Owner Listing Prospect, I add “This is very extremely confidential and personal.”
Now the person that answers the phone may continue to resist by saying, “I can put your call through unless you provide me with some information.” Then, with all the empathy I can, I answer “I totally respect where you are coming from. But please understand my position. I simply am not at liberty to say anything more than that.”
I am not at liberty to say anything other than that I’m calling from Mr. Williams office. Please, as I said, it is important.
When all else fails, as I hear, “I’m sorry, I can not transfer the call unless I have more information.”
I cut the person that answered the phone and say, It is your responsibility, and it is your decision you have to make the decision to give my information to the real estate property owner. Here is my name and phone number. I have to go.
I believe in taking a positive stance.